This policy explains what The Limitless Company (“we”, “us”) collects when you take the Expert Visibility Assessment, what we do with it, who helps us run it, and how to have it deleted. Questions or requests: hello@limitless.inc.
What we collect
- Your quiz answers.
- The website address and/or YouTube channel you enter, which are the two things we can read today. You can also add Instagram, TikTok, LinkedIn or X handles as extra context; we keep them with your answers but we do not read those profiles.
- Your first name and email address, and whether you ticked the box to get tips by email.
- Public data from your website and YouTube channel: page text and titles, channel name, description, subscriber and video counts and recent public video titles and view counts. We only read what anyone can see. We never log in to an account, post, follow or message anyone.
- An Instagram profile screenshot, only if you choose to upload one. It can show your profile photo, name, bio, link, follower counts and highlights, so upload only your own profile and nothing with other people's private information. We remove the photo's metadata (such as location and device) before storing it.
- Your report and, if you buy it, your full report.
- If you buy the full report: Stripe takes your payment. We receive the payment status, the amount and a session reference. We never see or store your card number.
- Campaign details from the link you came from (for example utm_source) and anonymous usage counts such as which step of the quiz people reach.
- Technical data such as your IP address, which we use to limit abuse and which our hosting provider keeps in its logs.
Why we use it
- To build your report and show you your pattern and Known Score.
- To read a screenshot you upload and score how your Instagram profile is set up, and to suggest a rewritten bio.
- To email you the link to your report and, if you bought it, your receipt and full report link.
- To send you tips on visibility, only if you ticked the separate box. You can leave at any time.
- To contact you about the Strategy Audit Call if you book one.
- To process payments and refunds, prevent abuse and keep the site working.
Who handles your data for us
We use these providers to run the assessment. Each receives only what it needs.
- Cloudflare: hosts the site, runs its server code, keeps stored reports and uploaded screenshots, provides security, and its Workers AI service reads the text and counts from an Instagram screenshot you upload.
- Google (YouTube API Services): we look up your public YouTube channel. If you enter a channel, the YouTube Terms of Service (https://www.youtube.com/t/terms) apply, and so does Google's Privacy Policy (https://policies.google.com/privacy).
- HighLevel: our contact and email system. It stores your name, email, tags about your result and your consent choice, and sends our emails.
- Stripe: takes payments and refunds for the full report.
- OpenRouter and the AI model it routes to: write the text of your report and your bio suggestion. They receive the public website and YouTube content we read, the text we read from your screenshot if you uploaded one (not the image itself), and the results of your quiz. They do not receive your name or email.
- TypeSafe: a scoring model (Jev) that rates the public content we read and, if you upload a screenshot, looks at the image to judge how your Instagram profile is set up. It does not receive your name or email.
- We do not sell your data.
How long we keep it
- Your free report and quiz answers: 30 days, so the link in your email keeps working.
- The public profile data we read, used for the paid full report: 14 days.
- If your report is delayed (for example our writing service is down), we keep what you entered, your quiz answers, profile handles, name and email, for up to 14 days so we can finish it and email it to you. Then it is deleted.
- An Instagram screenshot you upload: 30 days, then deleted. You can remove it yourself before you submit, or ask us to delete it sooner.
- Your full report: 30 days after it is created.
- Payment and refund references: up to 400 days, to answer disputes and refunds. Stripe keeps its own records as the law requires.
- Your contact record in HighLevel: until you ask us to delete it or you unsubscribe and ask us to remove it.
Your choices
- Unsubscribe from emails with the link at the bottom of every email.
- Ask us to delete your data, or to send you a copy, by writing to hello@limitless.inc from the email address you used. We will reply and act within 30 days.
- Your quiz progress is saved in your own browser so you can pick up where you stopped. Clear your browser data to remove it.
Other things to know
- Please enter only your own profiles, or profiles you manage.
- We do not use advertising cookies or trackers on this site. Our hosting provider may set strictly necessary security cookies.
- This assessment is for adults. It is not meant for children.
- Your data may be processed in the United States and other countries where our providers operate.
- If we change this policy we will update the date above.